Help CenterIn a world where communication is essential, we offer you several ways to contact us, ensuring a quick response tailored to your needs. Whether you need technical assistance, an urgent reply, or if you wish to contact a specific member of our team, discover below the best way to communicate with us.
Phone for an Immediate Response
If your request is urgent or if you prefer to speak directly with a member of our team, do not hesitate to call us at 613 233 2112. We understand the importance of addressing your concerns promptly. If we are temporarily unavailable, we invite you to leave a message. A member of our team commits to getting back to you within 30 minutes of your call. This promise reflects our commitment to exceptional customer service and our desire to meet your needs as quickly as possible.
Live Chat for Technical or Urgent Assistance
For any technical assistance or if you have an urgent request, the quickest and most efficient way to contact us is to use our live chat. Directly accessible on our help center page, this tool allows you to get real-time assistance. A member of our team will be at your disposal to answer all your questions and guide you step by step until your problem is resolved.
Email to Reach a Specific Person
If your request is about a specific topic or if you wish to communicate directly with a particular member of our team, sending an email is the best choice. This allows you to clearly formulate your request and send any relevant documentation. The concerned team member will strive to respond to your email as soon as possible, ensuring effective and personalized communication.
Please consult the following article for email addresses:
https://mylearningmyway.kb.help/the-team/
Our Help Center
As part of our commitment to support our clients in their daily professional lives, our help center serves as a valuable and comprehensive resource. Designed to efficiently answer all your questions, it offers a significant advantage in terms of accessibility and autonomy in seeking information or solving problems.
Please consult the following article regarding the Help Center: https://63cfaa8a4e4c903217608738.kb.help/notre-centre-daide-knowledge-base/
Conclusion
We are dedicated to providing quality customer service and ensuring that your interactions with us are as effective and satisfying as possible. Whether by phone, live chat, or email, our team is ready to respond to your needs with responsiveness and professionalism. Do not hesitate to use the means of communication that best suits you, and rest assured that we are here to assist you at every step.