Help CenterAt MyLearningMyWay, we're committed to providing you with the most convenient, efficient, and learner-centered approach to second language training. That's why we're thrilled to introduce "Assist," our new AI chatbot, readily available to guide you through your language learning journey directly on our website!
Look for the friendly chat icon in the bottom right corner of your screen at https://mylearningmyway.com/login/ – that's where you'll find Assist, your one-stop shop for all things second language training. Whether you're a current learner, a government department/agency looking for training solutions, or simply someone interested in exploring your options, Assist is here to help.
Here's what you can expect with Assist:
- Unmatched Knowledge at Your Fingertips: Assist has access to a vast knowledge base, encompassing information about MyLearningMyWay's second language training platform, Circle, all our services related to public servant language training in Canada (including bilingualism resources!), second language evaluation (a service we've been proudly developing in collaboration with HR branches of various government departments for the past few years), invoice payments, and much more. Curious about anything? Just ask Assist!
- Fast and Efficient Support: Have a question or concern? Assist will do its best to answer you directly or swiftly connect you with the most appropriate resource. Whether it's connecting you with our dedicated employee support team, language specialists, or administrative assistant, Assist prioritizes resolving your issue efficiently.
- Always Learning and Improving: Just like you, Assist is constantly learning and evolving. Every interaction you have with it helps it understand your needs better and provide even more comprehensive assistance in the future.
Here's how Assist benefits everyone:
- Current Learners: Get immediate answers to questions about your learning journey, platform features, or Circle resources.
- Government Departments and Agencies: Streamline your second language training program management. Quickly access information about MyLearningMyWay's services, enrollment procedures, billing, and easily learn more about our well-established second language evaluation services.
- Prospective Learners: Explore the convenience and effectiveness of our second language training programs with ease.
But Assist isn't here to replace human interaction. It's here to enhance it!
- Save Time and Money: Get answers instantly, eliminating the need to wait on hold or for emails. This translates to a more efficient and cost-effective learning and support experience.
- Personalized Support: Interact with Assist in your preferred language (English or French).
- Convenient Solution: Access Assist anytime, anywhere from your desktop or mobile device.
MyLearningMyWay is a dedicated team of professionals passionate about supporting learners, clients, instructors, and assessors. Introduce yourself to Assist today and unlock a world of language learning possibilities with our combined expertise!
Please note: While Assist boasts incredible knowledge, for complex issues or those requiring a human touch, Assist will seamlessly connect you with the appropriate MyLearningMyWay staff member.